Monday, December 17, 2012

The Basics Of Paging Systems

There are instances when we cannot rely on these gadgets alone specifically for a few kinds of business that require a continuous communication. Indeed, the necessity of paging system comes as a very convenient option so that companies can easily reach out to their customers and assure satisfaction.

This is certainly true among companies just like hotels, airlines, restaurants, hospitals, among others as paging systems are such a reliable way to keep the communication among workers or attend to the customers" needs immediately. The usage of these devices will definitely help a lot in making sure that the workers are coordinated, the workflow is maintained, being contacted is made easier when there is an emergency, and customers" satisfaction is guaranteed.

Basically, paging systems are communication systems that are wirelessly operated that allow users to send brief messages to a subscriber. The message transmitted by the paging system, which is called a Page, is sent on the targeted service area though a Base Station, wherein the Page is broadcasted on a radio link.

Paging systems are classified into two types: the manual paging system which will require the caller to use a telephone line in order to deliver a message to the paging operator, from which the operator will send the message to the whole paging network; on the other hand, what is more commonly used nowadays is the automatic paging system. This allows the paging terminal to automatically process the incoming requests then the messages are delivered to the pager.

There are four kinds of messages transmitted in paging systems:

The Alert Tone Message "" it uses a telephone number which has to be dialed by the receiver in order to retrieve the message
The Digital String Message "" it uses a numeric pager as the receiver and includes the telephone number or a coded message of a caller
The Text String Message "" it uses alphanumeric characters on a larger screen to display the stings of texts
The Voice Message "" it enables the transmission of voice messages across paging systems usually after a beep, although some voice pagers are capable of displaying phone numbers

Of course the need for paging system varies on the specific needs of a company. A hospital may need a voice pager to alert a patient when it is his or her turn. This, however, may not work or appropriate for a restaurant, as it can cause disturbance for obvious reasons. There is an option for restaurants to offer a pager that vibrates or lights up when a table is ready for a waiting customer.

Regardless, a pager needs the four basic elements in order to operate.

Receiver "" it is tuned to the same radio frequency as the base station in order to receive and extract the paging signals
Decoder "" it decodes or interprets the binary information
Control Logic "" it controls and manages information such as duplicate messages, as well as locking and freezing messages
Display "" it is where the receiver reads the transmitted messages

There are several options when it comes to choosing the right paging system depending on what a company finds necessary for all employees and customers. These paging systems are also continuously improved in order to meet the demands in communication whether it is in a small or big establishment. As such, choosing the best paging system lies on what is best used in the specific industry that you are working in and if it is what you can afford especially if your business covers a wider area.

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